Telephony with Melissa - Part 2!
Dates: Thursday, June 6, 6:30-9:30pm | Cost: $79
Phone Hold script reading! Understand the different read styles, approaches, editing and lingo. This will be a full night of IVR, Phone Hold, telephone prompts, and fun! Basically, plan to “be on hold for three hours!” I’m sorry – I didn’t get that. Please press zero to speak with an operator. Goodbye.