Telephony Part 2 with Melissa
Monday, February, 4th 6:30pm-9:30pm | $79
Phone Hold script reading! Understand the different read styles, approaches, editing and lingo. This will be a full night of IVR, Phone Hold, telephone prompts, and fun! Basically, plan to “be on hold for three hours!” I’m sorry – I didn’t get that. Please press zero to speak with an operator. Goodbye.