When my two sons were in high school, I had a rule: Tell me where you’re going and when you’ll be back. Call me BEFORE you’re late.
In any business, clients can’t read the minds of those they hire. But they do judge behavior. If you’re friendly, easy to work with, knowledgeable, and reliable, then repeat business is in the cards. [Read more…] about Jacked Up: Deliver on Your Promises by Communicating